• Search for products and Click "add to cart".

• Fulfill shipping information.

• Choose payment method – credit card or Paypal.

No, you can also place an order as a guest. But, there are some perks if you have an account with us:

• Quick checkout process

• Easily view your order status and order history

Please be advised that your shipping address cannot be revised after the order has been processed or shipped.

We will email your tracking information as soon as your order has been shipped. Usually, you will receive the tracking number 12 hours after we have shipped your order.

We offer shipping within the US (excluding Alaska, Hawaii, Puerto Rico, and Guam). All orders are shipped out via UPS, USPS, FedEx.
NOTE: We do not ship to FPO, APO and P.O. Box addresses.

Generally, after receiving an order, we will process it within 1-2 business days. Once shipped, it is expected to be delivered within 3-7 business days.

Our delivery is free for orders $60 or more.

The prices displayed on our site are tax-free in US Dollars.Import taxes, duties, and related customs fees may be charged once your order arrives at its final destination, which is determined by your local customs office.

We accept Paypal and all major credit cards, such as VISA, MasterCard, and American Express.

Yes, if you need an invoice, we can provide one for you. Please contact the following email for assistance: service@rollingdogpro.com.

When purchasing online using your credit card, all of your information is entered into an SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider's network, where your card and transaction are authorized and approved. Your credit card information is not stored on our servers.

All prices are quoted in USD.

You could apply for return and exchange within 30 days of receipt. All returns must be in original condition with packaging intact.

All return shipping fees are the responsibility of the customer.

We will process the refund within 1-3 business days. The refund will be automatically applied to your original method of payment within 3-5 business days.

Please contact us within 7 days from receiving merchandise, then provide order number, photographs of the item, and all related references. We will do our very best to resolve your case as soon as possible.